Review of Input Ladder

Overview

Input Ladder is an employee relations company that provides an innovative employee feedback platform. Designed to facilitate open-communication, Input Ladder allows employees to communicate with management and choose to do so either anonymously or by identifying themselves. Input Ladder offers various services, which includes an HR Docs section that serves as an online filing cabinet to post valuable internal documents that employees can access from home, work or elsewhere.

Recommended by Suggestion Guru for:

• Teams or departments of 5-50 people.
• Organizations of 10-100 people with minimal layers or hierarchy.
• Organizations wanting innovative ways to communicate about new initiatives, hear about employee conflicts, receive suggestions, get complaints and solicit basic comments.
• Companies seeking tools to boost employee productivity, company morale, and team cohesion.
• Cultures that believe employees will become more productive when people are given the opportunity to speak freely.

Not recommended by Suggestion Guru for organizations with:

• Employees who do not have Web access
• Micromanaging or overly controlling senior leadership who are uncomfortable with publicly visible feedback.
• Companies with a teenage or adolescent workforce or companies with employees who tend to use offensive language during verbal speech

Features

• The individual who provides feedback can be anonymous or identified. No name will appear when you post an anonymous comment unless the user prefers to. Feedback that is posted as a public comment, which means all employees can view the comment, can be responded to by company administrator.
• Anonymous feedback is NOT visible, identified feedback is visible. In both cases, the name of the feedback giver is not publicly visible? Feedback that is posted as a public comment, which means all employees can view the comment, can be responded to by company administrator. Feedback that is posted privately, which means that only the administrator can view the comment, cannot be responded to.

Special Features:

• The HR Docs section, or human resources documents section, is an online filing cabinet. This area is used for management to post valuable internal documents for employees to access. Once uploaded, a user can download the document directly to their computer. For example, a manager can post documents that workers may need to access from home.
• Instructional Aids: Input Ladder will create and send 8 ½ x 11 poster sheets that inform and explain how users can access their company’s account on Input Ladder.
• IP Tracking Access: Upon request, Input Ladder will provide the IP address ( Internet Protocol Address Number) for specific comments (This is typically used for inquiries involving legal matters)
• 24/7 Customer Support
• Introductory Emails to Employees

Pricing

Suggestion Guru Subscribers benefit from the value-added services of Input Ladder. There are 4 available packages, ranging from $29.99 to $69.99 per month. Each package offers unique features and each offer a different amount of available comments.

For example, for the Basic Package, at a price of $29.99 per month, you can receive 100 monthly comments, with 24/7 user support. For $49.99 per month, you can receive 1,000 comments per month, 24/7 user support and Instructional Aid posters that will inform employees on how to use Input Ladder.

The two larger packages offer 5,000 and 10,000 comments per month, respectively, at a monthly rate of $59.99 and $69.99, respectively. Each of these packages have additional features such as an online filing cabinet that allows users to remotely access documents on InputLadder.com, or IP Tracking which allows management to have access to IP Address numbers, primarily for protection during legal issues.

Each package can be paid, monthly with a one-year commitment, or can be paid all up front. Unlike other systems, Input Ladder is priced based on features and volume of comments, not the number of users.

FAQs

Available at http://www.InputLadder.com