Why Use Feedback Tools?

What Benefits and Results Can I Expect from Using “Virtual Suggestion Boxes”?

A: You’ll Show that You’re Open to–and Committed to–Continuous Improvement
Feedback software tools allow your employees to reach out to you confidentially with their suggestions, feedback and ideas.

A: You’ll be Able to See–and Seize–Unexpected Opportunities

Most employees will look elsewhere if they feel as though no one is paying attention to their needs. Adopting well-designed feedback solutions lets people know you’re listening–and helps you build the loyalty you need to increase professional success and desired results.

A: Improve Communication and Professional Relationships
Research shows that unhappy employees can adversely affect the customer experience by providing poor customer service. Life at an educational institution has the same parallels. Communication issues reveal themselves in employee satisfaction surveys, exit surveys, 360 surveys and almost any organization research measure–regardless of organization size or industry.

A: Improve What You Do
Every day, we tackle the question, “How can we improve what we do?” The answer may include increasing retention and student success — or, perhaps, boosting sales, focusing marketing, optimizing operations, and finding great people.

With feedback tools, you gain efficient and effective ways to capture the insight you need from the people who know your organization best: the employees.

Some facts about our recommended feedback solutions…
and advantages over direct email or traditional online surveys:

* Anonymity is assured — or the feedback provider can CHOOSE to share identifying information

* Method of information gathering is flexible — it can be sent as a survey or incorporated into an email signature

* Choice of one-on-one or mass communication adds to flexibility.

* Optional blog style provides a perfect forum for issues that warrant ongoing dialog and input

* Ensure results can be kept private (password protected) or publicly accessible

* Feedback can be downloaded into a PowerPoint report, as well as Excel, Word and other formats